Your goal is to live a more balanced lifestyle . . . my goal is to help you achieve it

Optimize your Time...Maximize your Productivity...Increase your Profitability...Reduce your Overhead Costs


"The bond that links your true family is not one of blood, but of respect and
joy in each other's life. Rarely do members of one family grow up under the same roof"

-- Richard Bach, Best-selling Author of Jonathan Livingston Seagull

My Favorite Things

Family and friends
My tiny Chihuahua, Princess
My 20+ lb. cat, Tigger
Dark Chocolate
Sunsets and Sunrises
Waterfalls
Spring and Fall
Walks on the Beach
Moonlight
"Ah ha" moments
Piano music
Butterflies
Art Festivals
Dark Chocolate
Food and Wine Tastings
Memorable culinary experiences
Restaurants with ambiance
Cooking and Baking
Flowers
Beautiful gardens
Dark Chocolate
Connecting with old friends
Making new friends
A great sense of humor
Morning walks and swims
Traveling to new places
Reading Books
Dark Chocolate
Comedy shows and movies
People who make me laugh
Positive, happy people
Beautiful places and things
Watching children play
The Zoo
Giraffes and Monkeys
Gourmet Flavored Coffee
Herbal Tea
Fluffy Blankets

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Membership Associations

VACOC Community Member

Virtual Assistant VA Networking Forum - Need a Virtual Assistant?

What's with the Name?

Many people have asked why I named my business Monarch Virtual Assistance LLC.  I chose Monarch simply because I love butterflies, and the Monarch butterfly is one of my favorites. To me, the butterfly is a symbolism for change, freedom, rebirth, transformation, growth, new beginnings, good luck, beauty, and joy. I also believe it represents courage because one requires courage to carry out or go through the process of change. These things remind me of the Virtual Assistance concept and how partnering with a Virtual Assistant can make a difference in your business and personal life.

Change
Letting go of doing it all yourself; embracing a new way to get things done.

Freedom
Having time to work ON your business, not IN it; enjoying your life more.

Rebirth
Taking your business to the next level.

Transformation
Adjusting to working differently; learning to delegate.

Growth
Expanding your business; increasing your income; letting go of status quo.

New Beginnings
Pursuing new business opportunities; time for networking

Good Luck
A light at the end of the tunnel; a solution; a partner in your success.

Beauty/Joy
Experiencing less stress, a better work/life balance, peace of mind.

Courage
Going through the process of change; thinking outside the box.
Meet Lisa

Hi! I'm Lisa.  Thank you for taking the time out of your busy schedule to visit my website.  I am the founder and proud owner of Monarch Virtual Assistance LLC, an off-site (or "virtual") administrative outsourcing service, which I operate full-time from my home-based office in sunny Melbourne, Florida.

Prior to starting my Virtual Assistant practice, I spent more than 30 years in the corporate world providing executive assistance and office management support to top level executives and small to medium-sized business owners. 
I loved my career as an Administrative Professional and the work I did for so many years, but  when I realized that providing exceptional executive assistance and office management support did not rely on me being physically present in the offices of those I supported, my focus shifted.  

My vision was to set up a home office and equip it with the latest technology that would allow me to provide the same exceptional support remotely
to the growing number of  executives and independent professionals who worked from home offices, and did not have access to an in-house support staff, and small business owners who were downsizing to control overhead costs, but needed a cost-effective, alternative solution to get their administrative needs met to avoid overloading their existing staff and compromising their productivity.   

By retaining me as their "virtual" executive assistant to work with them in blocks of time as needed throughout the month, they could eliminate the hassle and expense of having to hire, train, maintain, and compensate an on-site employee with a fixed salary and benefits, as well as the other
employee-related costs and associated overhead expenses.


Monarch Virtual Assistance LLC was born on April 17, 2009 and I have been living my vision with passion and enjoying every minute
helping other business owners manage their time, grow their businesses, and achieve a better work-life balance.

My Mission

To help my client partners accomplish the goals they have set for themselves and their business by ...

... delivering high-level, professional administrative support services, quality products and resources.

...
to be a reliable, convenient, and cost-effective solution to those in need of an alternative staffing solution.

...
to exceed the expectations of our client partners with superior customer service,ethical dealings, exceptional support , and excellent value.

Primary Business Model

I work personally with each client in an ongoing and collaborative-style relationship to help them grow their business and improve their lives.  This continuous support and long-term commitment adds value to your business because it allows me time to get to know you, your business, and your customers over the long term. The longer we work together, the more efficient and valuable the partnership will become as I will be able to help you maintain momentum and focus on achieving your goals and meeting your business objectives.   

What makes me "virtual" is that I am able to provide this support, deliver your work, and communicate with you remotely from my own full-equipped home-based office through the use of a variety of modern technology and communication media such as fax, Internet, email, telephone, instant messaging, text messaging, Skype, disc transfer, cassette tapes, audio files, overnight mail services, USPS snail mail, online file sharing, collaboration tools and services, or remote computer access.

Flexible Support Options

I understand that every client has different support needs and for this reason I provide a variety of different support options and service plans to meet the individual needs and budgets of each client.

My highest level of support is providing one-on-one, ongoing administrative support to clients who have the need, desire, and ability to commit to working with me in a long-term, continuous relationship. This ongoing support provides clients with the most value because its where they will benefit highly in terms of getting dedicated support, personalized attention, guaranteed availability, and the lowest rates. 

My other levels of support are designed for occasional or short-term administrative support and one-time projects. These services are provided on a per-hour or per-project basis to clients who do not need ongoing support on a regular monthly basis, but find value in having someone they can call on whenever they have a specific task or project they need done. 

Commitment to Excellence

I operate my business as a professional practice, and seek to conduct all business in a way that reflects my professionalism and commitment to excellence.  I am always willing to go the extra mile to consistently deliver a high caliber work product and superior service that will result in complete client satisfaction to foster a long-term relationship.

With my extensive experience, I can provide a complete menu of services to effectively manage the details of your business. My real-world experience, combined with my extensive education and training, high-standards, and outstanding work ethics are reflected in all work I complete to meet your individual needs and business requirements.

By the Testimonials I have received, you can be confident that my dedication to producing quality work and providing exceptional support is what I am all about.

My Background

I was born and raised in the Boston-area of New England, and moved to Florida in 1996.  I've been told I have a wonderful sense of humor and a friendly, supportive, caring personality.  I am an avid reader, and a self-avowed information-junkie who has an unquenchable thirst for knowledge and learning. Music is a personal love of mine, especially piano music.  I love to cook and have a great appreciation for fine wines and international cuisines. When I am not reading, listening to music, cooking, (or working!), I enjoy spending quality time with good friends, family, and my furry, loyal companions.

I have had an entrepreneurial spirit for as long as I can remember. I love the flexibility and freedom of being my own boss.  My passion for helping others succeed, and my love of typing, planning, organizing, researching, learning, Internet technology, proofreading, and managing administrative projects from start to finish is what led me on my Virtual Assistance journey.

My Professional Experience

Prior to starting a Virtual Assistant practice, my professional experience included providing  high level executive, administrative, marketing, business, and personal assistance to top-level Corporate executives, senior level management teams, small and home-based business owners, and independent professionals, including more than 10 years as a small business owner/manager and independent administrative services provider.

My Education and Training

I started pursuing a career as an Administrative Professional after graduating from my high school's Business Occupations Program in 1976. Over the years, I gained extensive experience through on the job training and professional development opportunities, such as career workshops and seminars. I also attended continuing education courses and college-level certificate programs at Bentley College and Mass Bay Community College in Massachusetts, with an emphasis on Administrative Assistance and Office Management, and college degree courses at Brevard Community College in Florida with an emphasis on Business Management and Administration.

I am committed to the process of life long learning. I continue to develop myself both personally and professionally through continuing education and training opportunities to refresh and upgrade my technical and interpersonal skills, strengthen my business management techniques and strategies, and stay current with the latest industry trends in the Virtual Assistance profession.

My Work Style

If you are looking for a Virtual Assistant who is friendly, enthusiastic, positive, caring, helpful, and has a great sense of humor, we may be a good match.

My work style is conscientious, detailed-oriented, professional and organized. I am creative and resourceful, and love taking on new challenges and learning new things. I am continually adding to my collection of business resources, and will not hesitate to make recommendations on new and innovative ways to do things. I need structure and like to have systems in place to ensure effectiveness and efficiency. I am proactive and will look ahead to see what's next and either inform, make suggestions, and/or take the appropriate action. I have great follow up skills, and am meticulous, quality-driven, and thorough. I like to get things done and do them well, always striving to put my best effort into everything I do. I believe quality is more important than quantity.

I am not shy about asking questions, and believe over-communicating is more important than under-communicating. I need structure and details, and will not hesitate to seek clarity and understanding until I have what I  need to meet the objectives as efficiently and accurately as possible. I possess a natural ability to take ownership of tasks and projects and see them through to completion. I am open-minded, flexible, and enjoy learning new things.

My Personal Code of Ethics and Value Statements

  • Maintain a standard of excellence that goes above and beyond client expectations.
  • Demonstrate a solid commitment to the quality of services I provide to each client.
  • Always present myself in a professional manner and project a professional image, whether speaking directly with a client, or speaking to others on a client's behalf, or communicating with other professionals in a networking/personal setting.
  • Protect my clients privacy by keeping all business and personal information shared with me by a client strictly confidential.
  • Continue to develop myself, both personally and professionally and stay up to date with the latest technology, business tools, resources, and information to ensure I consistently provide clients with a superior service to meet their overall support requirements.
  • Build a solid business relationship with each client based on mutual respect, honesty, integrity, and trust.
How to Get Started Working Together

The first step in the Getting Started Process is to schedule a Get Acquainted Phone Consultation. To do this, simply fill out the Get Acquainted Phone Consultation Pre-Call Form, then follow the instructions provided to schedule the phone appointment via my online appointment scheduling system. 

During the call, we will discuss your situation, and talk about how I may be able to assist you with your current administrative needs.  If we decide together that we are a good match, we will continue to the next step in the process. 

                        
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